The topic of communication has fascinated me for years and is also an essential part of my work as a business mediator. Even more valuable than out-of-court conflict resolution, however, is
conflict prevention
. And that’s where PCM comes into play for me. Better than any other communication model I’ve encountered as an MSc in Business and Communication Psychology, PCM is indeed
the
tool with high practical applicability and is therefore perfectly suited for conflict prevention.
I’d be happy to help you understand the different personality types within us, the major benefits of recognizing yourself in them, and how to professionalize your communication with all your conversation partners—whether in your professional life, volunteer work, or especially in your personal life.
After holding various positions in commercial real estate finance, I have also been working for over two decades for a provider of continuing education in the real estate industry and am therefore regularly involved in training sessions.