About PCM

Imagine if with every conversation you had the power to contribute to a world that leverages differences for the better. In that world, we live and interact positively every day. Well, we can. The Process Communication Model® — PCM for short — helps you understand what you need to be your best and to connect to the best in others.

The art of conversation, grounded in research

Taibi Kahler
clinical psychologist

PCM is the brainchild of American clinical psychologist Taibi Kahler, PhD. As a researcher of transactional analysis, he uncovered patterns of distress behavior that all humans possess and identified conditions that individuals need to thrive. Along the way, Dr. Kahler also identified six personality types that we all have within us and can connect to. Understanding these types lets us predict our own and others’ behaviors, prevent disengagement or distrust, and boost changes for the better.

Get to know the personality types

The art of conversation, grounded in research

PCM launched in the late 1970s, when Dr. Kahler applied striking insights from his personality research to help NASA. He had been asked by the space agency’s lead psychiatrist to assist in selecting the best astronauts for missions – and the selection proved successful. In 1982, Dr. Kahler validated the Personality Pattern Inventory and created the Process Communication Model®. Ever since, he has stayed true to his vision: do not box people in, but recognize, celebrate, and leverage their differences.

Nowadays, Dr. Kahler is the president emeritus of Kahler Communications, Inc., the global organization behind PCM. PCM is practiced in over 50 countries by leading organizations, such as Pixar, L’Oréal, IKEA, BMW, and Coca-Cola, as well as in diverse fields. The network is serviced by over 4,000 certified trainers and coaches. So far, over 1.5 million people have enjoyed the benefits of PCM.

Learn PCM